Privacy Policy

NJINGULA (“we”, “our”, “us”) is committed to protecting the privacy and dignity of all individuals who engage with our work — including website visitors, volunteers, beneficiaries and partners. This policy explains what personal data we collect, why we collect it and how we handle it.

1. Information We Collect

We collect personal information only when you voluntarily provide it — for example, when you submit our contact or volunteer application form, or when you subscribe to our communications. The information we may collect includes:

• Full name
• Email address
• Phone number
• Organisation (where applicable)
• Messages and enquiry details you provide

We also collect anonymous, non-personal technical data through server logs, including browser type, pages visited and time of visit. This data cannot identify you personally.

2. How We Use Your Information

We use the information you provide to:

• Respond to your enquiries and requests
• Process volunteer applications
• Send you programme updates and news you have requested
• Improve our website and communications
• Comply with legal obligations

We do not use your personal data for commercial marketing or sell it to any third party under any circumstances.

3. Data Sharing

We do not sell, rent or trade your personal data. We may share information only in the following limited circumstances:

• With partner organisations where necessary to deliver a service you have requested, subject to their equivalent data protection commitments
• With government authorities where required by Kenyan law
• With our professional advisors (auditors, lawyers) under strict confidentiality obligations

4. Cookies

Our website uses a single functional cookie called site_color to remember your preferred site colour scheme. This cookie contains no personal information and expires after one year. It is set only when you use the colour picker tool. You can delete it at any time through your browser settings.

We do not use advertising cookies, tracking pixels or third-party analytics cookies.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. Contact form submissions are stored in a secured server log file accessible only to authorised staff. We do not store credit card or payment information.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact form data is reviewed and cleared annually. Volunteer records are retained for the duration of the volunteer relationship plus three years thereafter.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for communications at any time

To exercise any of these rights, please contact us at info@njingula.online.

8. Third-Party Links

Our website may contain links to partner and donor websites. We are not responsible for the privacy practices of those external sites and encourage you to review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page with the date of the most recent revision. We encourage you to review this policy periodically.

10. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: